Refund Policy

Thank you for your generous donation to our cause. Your support is crucial in helping us achieve our mission. Please read our refund policy carefully:

1. No Refunds:
– Donations made to our organization are intended for charitable and noble causes. Once a donation is processed, it is not refundable. We appreciate your understanding and support in this matter.

2. Transaction Issues:
 In the rare event that a transaction fails but the amount is deducted from your account, please follow the steps below:

• Step 1: Gather your transaction details. This includes the transaction ID, date, amount, and any other relevant information.
• Step 2: Send an email to our support team at care@raksha.com with the subject line “Transaction Issue”. Include all gathered transaction details in the email.
• Step 3: Our team will investigate the issue promptly. We may contact you for additional information if needed.
• Step 4: Once the investigation is complete, we will take the necessary actions to resolve the issue, which may include reversing the transaction or crediting the amount back to your account.

3. Contact Information:
– For any questions or concerns regarding your donation or this refund policy, please reach out to our support team at care@raksha.com. We are here to assist you and ensure your experience with us is positive.

We deeply appreciate your support and commitment to our cause. Your contributions make a significant difference in the lives of those we serve.